Welcome to our college! We’re thrilled to have you join our community of learners and scholars. To help you get started, we offer a comprehensive orientation program designed to introduce you to our campus, resources, and academic programs.
Congratulations on choosing Lotus College for your educational journey! We are thrilled to
have you join our community. To ensure a smooth start and provide essential information,
attendance at the Student Orientation Program is mandatory for all new students.
Essential information provided at the Student Orientation Program includes:
Support Services: Discover essential support services designed to assist your transition into life and study in Australia.
Legal services available to students for comprehensive assistance.
Emergency and Health Services: Gain insights into emergency and health services accessible to students.
Explore the campus facilities and resources available on campus to enhance your learning experience.
Complaints and Appeals Processes: Understand the complaints and appeals processes, ensuring you are informed about your rights and avenues for resolution.
Receive specific information on visa conditions related to course progress and attendance.
Critical Incident Policy: Rest assured; Lotus College has a documented critical incident policy as required by the National Code. This policy outlines procedures for critical incidents, ensuring immediate action, required follow-up measures, incident recording, and subsequent steps taken.
Student Support and Welfare: We are committed to assisting you in accessing study support and welfare-related services. Your well-being is a priority at Lotus College, and we believe in providing comprehensive support for your academic and personal success.
Designated Contact Officer: For streamlined communication, Lotus College appoints a designated contact officer or officers as the official point of contact for students. Reach out to them with any questions or concerns.
Staff Awareness: Lotus College ensures that staff members directly interacting with overseas students are fully aware of the provider's obligations under the ESOS framework. This ensures a supportive and compliant environment for all students.
Should you have any questions or need further assistance, please do not hesitate to contact
our dedicated student support team. We look forward to meeting you at the Student
Orientation Program and embarking on this exciting educational journey together!